Ford Archives - Craig Automotive Services

2013 Ford Edge
Mileage
151,415
Service Date
9/4/2025
Services Performed
P0300-00 Random misfire. P0304-00 Cylinder #4 misfire detected. P0316-00 Misfire detected on start-up. Testing verified misfire on cylinder #4. Lab scope tested the ignition coil. Found an erratic pattern. Removed the ignition coil & spark plug. Found that the spark plug is cracking. The ignition coil is likely distressed as well. Other codes found in the system- HVAC B11E6-11 Right HVAC damper position sensor.
Verified the repair with a test drive. The technician noticed during the test drive that there is a possible wheel bearing and/or tire noise and the vehicle drifts to the left. There a brake noise that appears to be coming from the rear. The serpentine belt is squealing. According to the oil change sticker, the vehicle is roughly 1,000 miles over due for service.
PTS: Battery: 12.65 Voltage 78 Percentage Health Wipers: OK Cabin Air Filter: OK Needs Replaced Engine Air Filter: OK Washer Fluid: Topped Off Coolant Fluid: OK Power Steering Fluid: OK Topped Off N/A ATF Fluid Condition: Sealed Serpentine Belt: OK Needs Replaced Tire Pressure: 35 psi Tire (FR): 7 /32nds tread depth Tire (FL): 7/32nds tread depth Tire (RR): 2/32nds tread depth Tire (RL): 6/32nds tread depth Brake Pad (FR): 6 mm thickness Brake Pad (FL): 6 mm thickness Brake Pad (RR): 7 mm thickness Brake Pad (RL): 7 mm thickness Oil Life Reset: Yes TPMS Reset: No Lug nuts Torqued: No Inspection found that the rear tire tread is "cupping" which is causing some road noise. The rear tire has 2/32 tread depth. We would recommend replacing all four tires and performing an alignment. Both of the serpentine belts are beginning to split and fray. The front brake rotors are grooved and glazed. The front brake calipers are also starting to seize. The rear brakes are also glazed and making noise. We pulled a sample of the fluid from the rear differential. It was dark in color and had a fair amount of metallic particles in it. We would also recommend performing a transmission and transfer case fluid service as well because of the other fluid conditions along with the age & mileage of the vehicle.
Mary E. gave our service a 5 star review on 9/4/2025
2018 Ford F-150
Mileage
109,533
Service Date
8/1/2025
Services Performed
Inspection found the following- 1) The spark plugs show signs of marginal wear. 2) The front differential fluid is dark in color and has a metallic tint to the fluid. 3) The transmission fluid is dark in color and has a burnt odor. 4) The transfer case fluid is full and clean. 5) The rear differential fluid is slightly dark in color. 6) The engine coolant has a high PH level. 7) The engine air & cabin air filters are clean. 8) The serpentine belt is in good condition. 9) There is very slight engine oil dampness around the bottom of the engine oil pan / bell housing. 10) The front brake pads 4mm thickness on both the left & right. 11) The rear brake pads are also 4mm thickness. 12) There is a tire vibration.
SPARK PLUGS – Remove & Replace – 2.7L Eng
BG Cooling System Flush.
DIFFERENTIAL FLUID – Front, Drain & Refill
DIFFERENTIAL FLUID – Rear, Drain & Refill
BG Transmission Flush
TRANSMISSION OIL FILTER – Remove & Replace – 2.7L Eng w/o Skid Plate
Angie W. gave our service a 5 star review on 8/1/2025
2016 Ford Escape
Mileage
88,283
Service Date
7/3/2025
Services Performed
Inspection found the following- The steering wheel is off center. All of the tires have chopped tread and inner edge wear. The wheel bearings are okay at this time. The rear differential is very noisy. We pulled a fluid sample and found a lot of metal particles in the fluid. We recommend replacing the rear differential assembly, tires and alignment.
DIFFERENTIAL ASSEMBLY – Remove & Replace
Wheel lug nuts torqued to 100 ft lbs.
The alignment indicated hi rear negative camber. It is still within spec. This would be corrected by replacing the rear upper control arms with adjustable ones.
Debbie P. gave our service a 5 star review on 7/3/2025
2022 Ford Escape
Mileage
69,372
Service Date
6/30/2025
Services Performed
Left Rear Wheel Lug Nuts Torqued to 100 ft lbs.
Meckense K. gave our service a 5 star review on 6/30/2025
2016 Ford Fusion
Mileage
150,237
Service Date
5/16/2025
Services Performed
TIMING CHAIN – Remove & Replace – 2.5L Eng
ENGINE OIL PAN &/OR GASKET – Remove & Replace – 2.5L Eng – [NOTE: In some cases it may be necessary to R&I Engine. Estimate displayed DOES NOT include Engine removal.]
Kathy V. gave our service a 5 star review on 5/22/2025
2014 Ford F-150
Mileage
152,287
Service Date
3/12/2025
Services Performed
Diagnostic- Oil leak near or at the turbo.
TIMING CHAIN – Remove & Replace – 3.5L Eng Primary & Secondary,All – [Includes: R&I Camshaft Sprocket.]
Change engine oil & filter.
TURBOCHARGER – Remove & Replace – Both
ENGINE OIL PAN &/OR GASKET & OIL PUMP – Remove & Replace – 3.5L Eng,4WD
VACUUM BRAKE BOOSTER PUMP – Remove & Replace – 3.5L Eng
Lance A. gave our service a 5 star review on 3/21/2025
2013 Ford F-150
Mileage
228,473
Service Date
2/27/2025
Services Performed
MVI
Melissa S. gave our service a 5 star review on 2/27/2025
2015 Ford Flex
Mileage
86,165
Service Date
2/11/2025
Services Performed
Battery: 11.98 Voltage 23 Percentage Health. Showed 310 of 650 cold cranking amps. Recommend Wipers: Front OK. Rear wiper is torn. Cabin Air Filter: OK Engine Air Filter: OK Washer Fluid: Topped Off Coolant Fluid: Topped Off Power Steering Fluid: N/A ATF Fluid Condition: OK Serpentine Belt: OK Tire Pressure: 36 psi Tire (FR): 4/32nds tread depth Tire (FL): 4/32nds tread depth Tire (RR): 6/32nds tread depth Tire (RL): 7/32nds tread depth Brake Pad (FR): 5 mm thickness Brake Pad (FL): 5 mm thickness Brake Pad (RR): 8 mm thickness Brake Pad (RL): 8 mm thickness Oil Life Reset: Yes TPMS Reset: No Lug nuts Torqued: N/A The timing cover is leaking on the right side. The transmission case gasket is seeping.
BATTERY – Remove & Replace
Missouri Battery Fee
Jeff R. gave our service a 5 star review on 2/11/2025
2016 Ford Escape
Mileage
84,412
Service Date
1/31/2025
Services Performed
Change engine oil & filter.
Diagnostic- Customer states coffee was spilt in socket then quit working, the fuses in fuse box appeared good
Debbie P. gave our service a 5 star review on 1/31/2025
2004 Ford Pickup
Mileage
171,869
Service Date
12/2/2024
Services Performed
Diagnostic- Vehicle died going down the highway.
SPARK PLUGS – Remove & Replace – F150,V8
ENGINE OIL PUMP – Remove & Replace – F150,V8,5.4L Eng,4WD
Dianne D. gave our service a 5 star review on 12/2/2024

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